Resolve recurring problems fast with expert causal analysis facilitation and effective CAPA

Our guided facilitation uncovers the real reason an issue keeps coming back and delivers a clear action plan that stops it for good. One session, clear evidence, lasting fix.

Tired of fixing the same issue again and again?

  • Hours lost to rework and overtime

  • Reoccurring safety issues that put employees at risk

  • Finger-pointing meetings that solve nothing

  • Action items that stall once the heat dies down

  • Rising cost of warranty claims and customer frustration

If any of this sounds familiar, a focused causal analysis session can break the cycle and reclaim your time and budget.

What you get

Timeline verification workshop
We walk through the event step by step, confirm dates, and collect hard evidence before anyone dives into solutions.

Everyone starts with the same facts, so the team avoids finger-pointing and guesswork and moves straight to solving the real issue.

Why it Matters

Gap analysis
Our facilitator walks the team through mapping the work process, highlighting the steps that never happened or lack proof, revealing exactly where problems occurred.

Gaps stand out visually, so the team can gather the right evidence quickly and base every decision on a complete, accurate picture.

Causal Analysis
Using proven causal analysis tools, we guide the team to pinpoint the underlying cause of the identified problems.

You eliminate the symptom-chasing cycle and apply fixes that solve the problem once, not over and over.

Corrective and Preventative Actions
Our facilitator guides you through the creation of actions. Every corrective or preventive action receives a clear owner, deadline, and follow-up check to confirm it worked.

Tasks do not stall out after the workshop; progress is tracked and measured, so you sustain improvements and costs stay down.

Features & Benefits

Lessons-Learned Capture and Share
We document new insights and add them to your knowledge base or training, so other teams benefit immediately.

The organization grows smarter with each event, reducing future risks and shortening investigation time on the next issue.

How it Works (In plain English)

  • Kick-off call
    We start with a focused conversation to align on goals and set expectations. Together, we decide which problem we’re tackling, pick the right people to join in, look at the info you’ve already got, and draft a simple plan so the investigation runs smoothly. By the end of the call, everyone knows their role, the information we still need, and the next steps to gather it.

  • Live facilitation
    Our team guides you through a structured, evidence-based session. We confirm the facts, compare “what should have happened” with “what actually happened,” and identify what caused it using proven causal-analysis techniques. Participants collaborate in real time to identify gaps, trace cause-effect links, and brainstorm practical actions. All insights, decisions, and supporting evidence are captured as we go, ensuring nothing gets lost.

  • Action Roadmap
    You receive a clear, prioritized report that translates findings into action. The roadmap lists each corrective or preventive task, assigns an accountable owner, and defines measurable success criteria. It also includes suggested resources, checkpoints for follow-up, and a lessons-learned summary to reinforce long-term improvement.

Facilitation Process

 FAQs

  • It depends on the problem we’re untangling. Many sessions wrap up in a single workday, but some finish faster, and others run longer. We’ll size things up once everyone is in the room and adjust the schedule to fit the scope—no more time than you need, and no less than the issue deserves.

  • No. We run sessions with tools you already have—Microsoft 365 apps like Teams, OneNote, and SharePoint for virtual work, or good-old sticky notes and a whiteboard when we’re onsite. Either way, everyone can participate without installing anything new. We are adaptable to whatever programs you use.

  • Yes. We sign NDAs and all files belong to the client.

  • We recommend inviting everyone directly involved in the unplanned event, plus the relevant subject-matter experts and the managers with authority to approve actions. Having the full operational picture and decision-makers in the room speeds up fact gathering, keeps discussion grounded in real experience, and lets the group commit to solutions on the spot.

  • Finding more than one root cause is common. We capture each cause on the action roadmap, assign a clear owner and due date, including actions that allow you to track follow-up results. That way every contributing factor is addressed, verified, and closed out, not just the first one uncovered.

Eliminate Recurring Issues—Schedule Your Consolation Today